Terms of Service

1. Acceptance of Terms

By accessing or using Social Boost Pros ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Social Boost Pros is a professional Instagram content management and analytics platform that helps users:

• Analyze Instagram account performance and engagement
• Research and optimize hashtag strategies
• Track content performance and audience insights
• Schedule and manage Instagram content
• Monitor competitor performance and industry trends

3. User Accounts

3.1 Account Creation

• You must be at least 18 years old to create an account
• You must provide accurate, current, and complete information
• You are responsible for maintaining account security and confidentiality
• You agree to notify us immediately of any unauthorized access
• One person may not maintain multiple accounts

3.2 Instagram Account Connection

• You must own or have authorized access to connected Instagram accounts
• You grant us permission to access your Instagram data as described in our Privacy Policy
• You can disconnect your Instagram account at any time
• We are not responsible for Instagram's platform changes or API limitations

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Service for legitimate Instagram marketing and analytics purposes.

4.2 Prohibited Activities

You agree not to:

• Violate Instagram's Terms of Service or Community Guidelines
• Use the Service for spam, harassment, or abusive content
• Attempt to reverse engineer, hack, or compromise our systems
• Create fake accounts or misrepresent your identity
• Use tools that violate Instagram's policies or terms of service
• Share your account credentials with others
• Use the Service for illegal activities or content
• Interfere with other users' enjoyment of the Service
• Scrape data beyond what our API provides
• Resell or redistribute our Service without permission

5. Subscription and Billing

5.1 Pricing and Plans

• Current pricing is available on our website
• We reserve the right to change prices with 30 days notice
• All fees are exclusive of taxes, which are your responsibility
• Prices are in USD unless otherwise specified

5.2 Payment Terms

• Subscriptions are billed in advance on a monthly or annual basis
• Payment is due immediately upon subscription or renewal
• We use Stripe for secure payment processing
• Failed payments may result in service suspension
• You authorize us to charge your payment method for recurring fees

5.3 Refunds and Cancellation

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• No refunds for partial months, except as required by law
• We may offer refunds at our sole discretion for service issues
• Free trial periods may be terminated immediately upon cancellation

6. Intellectual Property Rights

6.1 Our Rights

• Social Boost Pros owns all rights to the Service, software, and technology
• Our trademarks, logos, and branding are protected intellectual property
• You receive a limited, non-exclusive license to use the Service
• This license terminates when your subscription ends

6.2 Your Rights

• You retain ownership of your Instagram content and data
• You grant us permission to process your data as described in our Privacy Policy
• You can export your data at any time
• We do not claim ownership of your Instagram posts or media

7. Service Availability and Modifications

7.1 Service Availability

• We aim for 99.9% uptime but cannot guarantee uninterrupted service
• Scheduled maintenance will be announced in advance when possible
• Third-party dependencies (Instagram API) may affect availability
• We are not liable for service interruptions beyond our control

7.2 Service Modifications

• We may modify, update, or discontinue features at any time
• Major changes will be communicated to users in advance
• We may add, remove, or modify features to comply with platform policies
• Continued use constitutes acceptance of modifications

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Service, you consent to the collection and processing of your data as described in our Privacy Policy.

9. Third-Party Services

9.1 Instagram Integration

• Our Service integrates with Instagram through official APIs
• Instagram's terms and policies apply to your use of their platform
• We are not responsible for Instagram's service changes or outages
• Instagram may revoke API access, affecting our Service functionality

9.2 Other Integrations

• We may integrate with other social media platforms and tools
• Third-party services have their own terms and privacy policies
• We are not responsible for third-party service performance
• Integration availability may change without notice

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SOCIAL BOOST PROS SHALL NOT BE LIABLE FOR:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
• DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE THE SERVICE
• DAMAGES RESULTING FROM THIRD-PARTY CONDUCT OR CONTENT
• DAMAGES RESULTING FROM INSTAGRAM PLATFORM CHANGES OR OUTAGES

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Disclaimers

11.1 Service Disclaimers

• THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
• WE DO NOT GUARANTEE SPECIFIC RESULTS OR INSTAGRAM GROWTH OUTCOMES
• WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED
• WE DO NOT GUARANTEE THE ACCURACY OR COMPLETENESS OF ANALYTICS DATA

11.2 Instagram Performance Disclaimer

While we provide tools and insights to help optimize your Instagram presence, we cannot guarantee specific performance improvements, engagement rates, or business outcomes. Instagram performance depends on many factors including content quality, audience targeting, market conditions, and Instagram's algorithm changes.

12. Indemnification

You agree to indemnify, defend, and hold harmless Social Boost Pros and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your Instagram content or activities

13. Termination

13.1 Termination by You

• You may terminate your account at any time
• Termination takes effect at the end of your current billing period
• You can export your data before termination

13.2 Termination by Us

We may terminate or suspend your account immediately if you:

• Violate these Terms or our Acceptable Use Policy
• Fail to pay subscription fees
• Engage in fraudulent or illegal activities
• Violate Instagram's terms or policies

13.3 Effect of Termination

• Your right to use the Service ends immediately
• We may delete your account data after 30 days
• Sections of these Terms that should survive will remain in effect

14. Dispute Resolution

14.1 Informal Resolution

Before filing any formal dispute, please contact us at support@socialboostpros.com to resolve the issue informally.

14.2 Binding Arbitration

Any disputes arising from these Terms will be resolved through binding arbitration rather than in court, except where prohibited by law. You waive the right to participate in class actions.

14.3 Governing Law

These Terms are governed by the laws of the jurisdiction where Social Boost Pros is incorporated, without regard to conflict of law principles.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Social Boost Pros regarding the Service.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

15.4 Assignment

We may assign these Terms at any time. You may not assign your rights or obligations without our written consent.

15.5 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance.

16. Contact Information

Questions about these Terms should be sent to:

• Email: legal@socialboostpros.com
• Support: support@socialboostpros.com
• Address: Social Boost Pros Legal Team